[Download] Are We Over-complicating Authentication?
Authentication
The password-less era: Achieving simple communication amid growing cyber threats
The cyber-threat landscape continues to evolve at pace, in part driven by the rapid rise of agentic AI, which presents both an opportunity and a challenge when it comes to security. Against this backdrop, authentication technology is also evolving, with brands facing a growing challenge: how to communicate the benefits of increasingly sophisticated solutions without alienating their audience.
Marketers tasked with communicating about authentication must navigate the fine line between explaining robust security measures and promoting a seamless, user-friendly experience.
This whitepaper explores the challenges faced by communications leaders in this space, offering insights into how public relations strategies can help to address them.
Inside you’ll learn:
- How the authentication industry has changed, moving away from the traditional username and password combination to stronger methods, including multi-factor authentication (MFA)
- Common communication challenges, with advice on achieving a balance between explaining security and usability in a way that’s tailored to the audience, whether they are businesses or consumers
- Top tips to simplify authentication and encourage adoption, with a strategy that avoids diluting the key message and ensures communications are centered on outcomes and not jargon
